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Terms of Service

Please read these terms carefully before using our website or placing an order.

Effective Date: January 1, 2025  ·  Last Updated: June 1, 2025

1. Acceptance of Terms

By accessing or using pizzaperfectta.com ("the Site"), placing an order, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

2. About Us

Pizza Perfectta is a Pittsburgh-based pizzeria located at 258 S. Highland Avenue, Pittsburgh, PA 15206. We provide takeout and delivery services within a 3-mile radius of our location. You can reach us at (412) 661-9991 or contact@pizzaperfectta.com.

3. Online Ordering

Online ordering is processed through Toast, a third-party platform. By placing an order, you also agree to Toast's terms of service. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, item unavailability, or suspected fraud.

Order confirmation does not guarantee fulfillment if an item becomes unavailable after your order is placed. In such cases, we will contact you to offer an alternative or a refund.

4. Delivery

We deliver within approximately 3 miles of our Shadyside location. Delivery times are estimates and may vary based on order volume, weather, and other factors. We are not responsible for delays caused by circumstances beyond our control.

5. Pricing and Payment

All prices are listed in U.S. dollars. We reserve the right to change prices at any time without prior notice. Payment is processed securely through Toast. We do not store your payment information.

6. Refunds and Cancellations

If you are unsatisfied with your order, please contact us within 24 hours at (412) 661-9991 or contact@pizzaperfectta.com. We handle refunds and credits on a case-by-case basis. Orders cannot be cancelled once they are being prepared.

7. Allergen Notice

Our kitchen handles common allergens including wheat, dairy, eggs, tree nuts, shellfish, and soy. While we take precautions, we cannot guarantee that any menu item is completely free from allergens. Please inform us of any allergies when ordering. We are not liable for allergic reactions resulting from undisclosed allergens.

8. Rewards Program

The Perfectta Rewards program is operated through Toast. Points are earned on qualifying purchases and may be redeemed for rewards as described in the program. We reserve the right to modify or discontinue the rewards program at any time. Points have no cash value.

9. Intellectual Property

All content on this Site — including text, images, logos, and design — is owned by Pizza Perfectta or used with permission. You may not reproduce, copy, or distribute any content from this Site without our written permission.

10. Limitation of Liability

Pizza Perfectta is not liable for any indirect, incidental, or consequential damages arising from your use of this Site or our services. Our total liability to you shall not exceed the amount you paid for the order in question.

11. Third-Party Links

This Site may contain links to third-party websites (including Toast, DoorDash, Uber Eats, and GrubHub). We are not responsible for the content or practices of those sites.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in the courts of Allegheny County, Pennsylvania.

14. Contact Us

Questions about these Terms? Contact us at contact@pizzaperfectta.com or call (412) 661-9991.

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Pizza Perfectta

Serving Pittsburgh's Shadyside neighborhood since 1990. Scratch-made dough, scratch sauces, real ingredients — every order.

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Contact

258 S. Highland Avenue
Pittsburgh, PA 15206

(412) 661-9991contact@pizzaperfectta.com

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