Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: June 1, 2025  ·  Applies to: pizzaperfectta.com

1. Who We Are

Pizza Perfectta ("we," "us," or "our") operates the website pizzaperfectta.com and provides pizza delivery and takeout services located at 258 S. Highland Avenue, Pittsburgh, PA 15206. You can reach us at contact@pizzaperfectta.com or (412) 661-9991.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact and inquiry forms — name, email address, phone number, and any message you submit through our catering or contact forms
• Online orders — name, delivery address, email, phone number, and payment information collected through our online ordering platform (Toast)
• Rewards program — name, email address, and order history collected through Toast's loyalty program
• Communications — any information you provide when contacting us by phone or email

We also automatically collect limited technical data when you visit our website, such as your browser type, referring page, and pages visited. This is standard web traffic data and is not linked to your identity.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your food orders
• Respond to catering inquiries and contact form submissions
• Administer our rewards and loyalty program
• Send order confirmations and updates
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Third-Party Services

We use the following third-party services to operate our website and business. Each has its own privacy policy governing how they handle your data:

• Toast (toasttab.com) — online ordering, payment processing, and loyalty rewards. Toast processes your payment and order information directly. See Toast's privacy policy at pos.toasttab.com/privacy
• Netlify — website hosting and form submission processing. Catering and contact form data is received and stored by Netlify before being forwarded to us. See Netlify's privacy policy at netlify.com/privacy
• Google Workspace — we use Google Workspace for business email. Emails you send to contact@pizzaperfectta.com are stored in Google's systems. See Google's privacy policy at policies.google.com/privacy
• Google Fonts — our website loads fonts from Google's servers, which may log your IP address
• DoorDash, Uber Eats, GrubHub — if you order through these platforms, your data is governed by their respective privacy policies
• ezCater — catering orders placed through ezCater are governed by ezCater's privacy policy

5. Payment Information

We do not directly collect or store your credit card or payment information. All payment processing is handled securely by Toast, which is PCI-DSS compliant. We never see your full card number.

6. Cookies

Our website uses minimal cookies. We do not use advertising or tracking cookies. Third-party services embedded in our site (such as Google Fonts and Toast's ordering widget) may set their own cookies governed by their privacy policies. You can disable cookies in your browser settings, though this may affect some site functionality.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Order history is retained in accordance with Toast's data retention policies. Form submissions received via Netlify are retained until manually deleted from our Netlify dashboard. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at contact@pizzaperfectta.com or (412) 661-9991. We will respond within 30 days.

9. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

10. Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Our website is served over HTTPS. Payment data is handled exclusively by PCI-compliant processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: contact@pizzaperfectta.com
• Phone: (412) 661-9991
• Mail: Pizza Perfectta, 258 S. Highland Avenue, Pittsburgh, PA 15206